Online stores
Product intros, pre-sale questions, order tracking, after-sales service, re-engaging past customers
Customer conversation management
All your customer conversations, in one inbox
Bring WhatsApp, Instagram, Telegram and website chat together on one screen. An AI chatbot answers automatically, messages route between agents on their own, and no customer is ever left waiting.
Trusted by Iranian businesses
Which businesses is Nimchat a good fit for?
Every business with customers has several different paths for reaching them. Nimchat helps you manage those paths more simply and intelligently.
Health and beauty clinics
Service and product intros, answering questions, consultations, follow-ups, booking appointments, re-engagement
Online education and courses
Course intros, answering questions, following up with leads, enrollment, support and staying in touch with students
Investment and service firms
Service intros, lead capture and follow-up, answering questions, consultations, tracking requests, customer relations
Wholesalers and B2B sellers
Price quotes, product intros, receiving and tracking orders, answering customers, following up leads and relations
Bloggers, retailers, manufacturers, travel and service businesses
And any business whose customers reach out across several different channels.
A common problem
Managing messages the old way is crippling your business
Scattered replies across WhatsApp, Instagram, Telegram and your website confuse customers and burn out your team.
Losing leads
Important messages get lost in Instagram DMs or WhatsApp.
Slow replies
Customers wait hours for a simple reply and go to a competitor instead.
Team chaos
It's unclear who should answer which message, so two agents reply to the same customer.
Poor security
Sharing social media passwords with every employee is a serious risk.
How Nimchat transforms your business in 3 simple steps
1
Connect your channels
Connect WhatsApp, Instagram, Telegram and your website chat to Nimchat in under 5 minutes.
2
Invite your team
Build your support team and set a clear role and access level for every agent.
3
Manage everything in one place
Manage every message from a single panel, respond as a team, and improve your performance with detailed reports.
From the first message to a lifelong customer
Everything you need to capture a lead, convert it, and keep the customer — in one panel.
Need a consultation?Unified message inbox
See every customer message from every channel in one inbox and reply from there.
One inbox — Nimchat
Bulk messaging
Send one message to thousands of contacts across channels at the same time.
New message: tonight only discount 🎉
+
Team monitoring
Keep an eye on your support team's real-time status and performance.
4 chats
2 chats
-
Average response time: 45s
Automated replies
Answer frequently asked questions instantly with smart automated replies.
How much is shipping?
AI chatbot
It depends on your city — between $2 and $5
Auto-reply
I can help you with that
CRM
Build deeper relationships with full, contextual access to customer data.
Segment
Returning customer
Orders so far
7
Last message
Aug 5
Unanswered message
None
Messaging API
Connect and send messages from any app or website with one simple API.
POST /v1/messages
Why businesses choose Nimchat
An unanswered message is a lost sale. With automatic routing and detailed reports, you always know who owns a conversation and where it stands.
150M+
Messages exchanged on Nimchat
1,200+
Businesses using Nimchat
98.0%
See the live service monitor
Uptime for external messengers (WhatsApp, Instagram, Telegram)
95.3%
See the live service monitor
Uptime for local messengers (Bale, Eitaa, Rubika, Soroush Plus)
3x
Faster responses with Nimchat
50%
Fewer unanswered messages with Nimchat
Pricing
Pick the plan that fits your business and activate Nimchat today.
Each page, number or bot on one of these channels = one account
Accounts cost: per month
Price per account in this range:
For more than 40 accounts, pricing is agreed with our sales team.
Basic
- 5,000 messages
- 1 user
- 10 GB storage
Growth
- 30,000 messages
- 5 users
- 30 GB storage
- Bulk messaging
Popular
Advanced
- 60,000 messages
- 15 users
- 50 GB storage
- Priority support
- Bulk messaging
- White-label website widget
- 1 free Instagram account
Enterprise
- 200,000 messages
- 30 users
- 100 GB storage
- Everything in Advanced
- VIP support
- NDA available
What our customers say
A few businesses that trusted Nimchat with their conversations.
We used to lose Instagram and WhatsApp messages. Now everything is in one inbox and almost nothing goes unanswered.
Customer nameSales Manager, Example Co.
The chatbot answers about half of our repetitive questions. Our support team now has time for what actually matters.
Customer nameFounder, Example Store
The reports were exactly what we needed to evaluate our agents. Setup only took a day.
Customer nameSupport Manager, Example Group
Bring your business conversations together today
In under one business day, we connect your channels, set up the chatbot, and train your team.